you decide to let your property, employing a good agent to handle the
letting for you can give you peace of mind. You can trust a good agent to
protect your interests by dealing responsibly with procedures involved
in letting and subsequent management.
NALS provides owners with the assurance of:
professional, regulated service
effective complaints redress system backed by professional indemnity
Money Protection insurance cover.
NALS members have this insurance in place but the levels and
scope of the cover will vary,landlords should satisfy
as to the level of cover held by the member firm they
the property and give you advice on any action you need to take
before you let the property.This includes any
repairs and refurbishments that are needed to put it into a fit
state for letting.
- Give you advice
on the level of rent you can expect.
- Arrange for
safety checks on gas and electrical services and appliances to
be carried out, if you ask.
- Explain your
rights and responsibilities and the tenants rights and responsibilities.
- Give you advice
on what action to take if the property is mortgaged.
- Give you information
on insuring the building and contents and other insurance schemes
which may be available to protect your interests and which are
not normally covered in standard household policies where a tenant
is in residence.
- Go with possible
new tenants to view unoccupied property.
- Choose a tenant
in a way agreed with you, taking up references or checking the
tenants past rent payment record.
for the preparation ofa schedule of the condition of the property
and its contents for you, together with acceptance by the tenant
of a property so described.
and fill in the tenancy agreement and either take a deposit to
protect against possible damage or agree with you another sort
the bills for the services for which the tenant will be responsible
into the tenants name.
- Collect the
rent and pass it on to you every month or as otherwise agreed.
The agent will keep a separate clients account to hold all money
and (except for Registered Social Landlords) belong to a client
money protection scheme.
- Give you a statement
of account as often as agreed with you, usually monthly.
- Visit the property
periodically during the course of the tenancy as often as agreed
with you(for example every three months) to check that it is being
suitably looked after.
- Arrange to have
routine maintenance work carried out, up to a limit agreed with
you.The agent will refer expenditureabove that limit to you for
- Respond promptly
to the tenants enquiries.
- Keep an eye
on the rent payment record and take reasonable steps to prompt
payment of any money owed.
you advice on your options, including reviewing the rent.
If you want
to end the tenancy, the agent will:
the correct notices on the tenant.
the condition of the property and any contents and discuss any
repairs with you before giving the deposit back or arranging for
the key and make sure that the property is secure.
care and make sure you use an agent who displays this sign